Introduction
How we approach your privacy
At SmartKode, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your information when you interact with our AI tools, APIs, and services.
We're committed to being transparent about our data practices and giving you meaningful control over your information. As an AI company, we understand the unique privacy considerations that come with artificial intelligence and machine learning technologies.
Information We Collect
The data we gather to provide our services
Personal Information
Account Details
Name, email, and contact information you provide when creating an account or reaching out for support.
Authentication
Secure credentials and verification data to protect your account and verify identity.
Billing Information
Payment details and transaction records necessary for service billing and account management.
Professional Profile
Company, role, and industry information to better understand and serve your needs.
Technical Data
We collect technical information to ensure our services work properly and securely. This includes API usage statistics, system performance metrics, and interaction logs that help us optimize your experience.
Device information such as IP addresses, browser details, and system specifications are collected for compatibility and security purposes. We also gather analytics about how you use our platform to identify popular features and areas for improvement.
AI-Related Data
When you use our AI services, we process the content you submit including text, images, and other data types. This processing enables us to provide AI-powered responses and recommendations.
We may retain anonymized versions of AI interactions to improve our models, but we implement strict privacy safeguards to protect your individual information and maintain confidentiality.
How We Use Your Information
Powering our services and your experience
Service Delivery
Providing AI development tools, processing API requests, and delivering personalized experiences tailored to your needs.
AI Enhancement
Improving our AI models and developing new capabilities while maintaining strict privacy and anonymization standards.
Business Operations
Managing accounts, processing payments, providing support, and ensuring platform security and reliability.
Security and Protection
How we keep your data safe
Infrastructure Security
AI-Specific Safeguards
Your Privacy Rights
Control over your personal information
Access
View all data we have about you
Correct
Update inaccurate information
Delete
Remove your data from our systems
Export
Download your data in a portable format
Opt-out
Stop marketing communications
Restrict
Limit how we process your data
Object
Challenge automated decisions
Withdraw
Remove consent for AI training
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy.
International Transfers
Your data may be processed globally with appropriate safeguards in place.
We use Standard Contractual Clauses and other approved mechanisms to ensure consistent protection standards worldwide.
Get in Touch
Questions about your privacy? We're here to help
Contact Information
Urgent Matters
support@smartkode.comResponse Times
General Inquiries
We respond within 3 days